RUSSELLVILLE, Ark. — Using high-definition cameras, veterans can now speak directly with a Department of Veterans Affairs representative who has access to benefit information at their fingertips.
This initiative allows veterans to “meet” face-to-face with VA Regional Office staff without incurring the expense and inconvenience of traveling to the VA Regional Office in North Little Rock.
By using a secure, video conferencing system available at the Russellville Community Based Outpatient Clinic (CBOC), the Telebenefits program will enable Veterans in Russellville and surrounding communities the opportunity to have a virtual, in-person meeting with a representative at the Little Rock Regional Benefits Office.
The most common questions asked are about eligibility for service-connected compensation, nonservice-connected pension, survivor benefits, burial benefits, guaranteed VA home loans, specially adapted housing and automobile grants, Vocational Rehabilitation and Employment, and education benefits.
Veterans interested in participating in the Telebenefits program can call the CBOC in Russellville at (479) 880-5100 to schedule a Telebenefits session. The CBOC is located at 3106 West 2nd Court in Russellville.